Privacy Policy – How 788wni Protects Your Data

1. Overview

This Privacy Policy applies to all users of the 788wni platform, whether you access it via the website or the mobile app on Android or iOS. It sets out what personal information we collect, why we collect it, how it is stored and who, if anyone, it may be shared with.

788wni is committed to handling your personal information responsibly. We collect only what is genuinely needed to operate your account, process transactions in PKR, deliver the sports betting and casino experience, and comply with reasonable platform security requirements. We do not use your data for purposes beyond what is described in this policy.

By registering an account or using any part of the 788wni platform, you acknowledge that you have read this Privacy Policy and understand how your information will be handled. This policy should be read alongside the Terms and Conditions, which cover the rules of using the platform more broadly.

2. What We Collect

The information we collect falls into a few distinct categories depending on how you interact with the platform:

Account Registration Data

When you register on 788wni, we collect your name, date of birth, email address and phone number. This information is required to create and manage your account. Date of birth is collected specifically to verify that you meet the minimum age requirement of 18 years.

Identity Verification Documents

Before processing certain withdrawals or in response to fraud prevention requirements, we may request a copy of your national identity card (CNIC) or similar document. This is used solely for the purpose of verifying your identity and is handled with a higher level of care than standard account data.

Transaction and Payment Data

We record all deposits and withdrawals made through the platform, including the payment method used (such as JazzCash, Easypaisa, Raast or bank transfer), the PKR amount, the date and time, and the transaction reference. We do not store full payment card numbers or mobile wallet PINs.

Platform Usage Data

When you use the platform — whether placing a bet on a PSL match, spinning a slot, or joining a live casino table — we record your activity. This includes the bets placed, games played, time spent on the platform and features used. This data helps us manage your account accurately and improve the platform over time.

Device and Technical Data

• IP address at the time of login or transaction
• Device type, operating system version and browser type
• App version if you use the 788wni Android or iOS app
• Session timestamps and connection data

3. How We Use Your Data

The data we collect is used for clearly defined purposes. We do not use your personal information for advertising to third parties or sell it to data brokers. The primary uses are as follows:

We may also use your contact details to send you important account notifications — such as password change confirmations, withdrawal processing updates or responsible gaming reminders. Marketing communications, if any, will always give you a clear option to opt out.

4. Payment Information

All transactions on 788wni are conducted in PKR. When you make a deposit via JazzCash, Easypaisa, Raast, bank transfer or a debit/credit card, the payment is processed through the relevant payment provider's own secure infrastructure. 788wni receives a confirmation of the transaction and the associated reference number, but we do not receive or store your full card number, mobile wallet PIN or bank login credentials.

The transaction reference, payment method type, PKR amount and timestamp are recorded in your account history for the purposes of account management, dispute resolution and withdrawal processing. If you request a withdrawal, the payment method details you provide must match a previously verified method associated with your account.

Payment data is retained for as long as your account is active and for a reasonable period following closure, in line with standard financial record-keeping practice. This data is never sold to third parties and is only accessed internally when required to process a transaction or investigate a query.

5. Sharing Your Data

788wni does not sell, rent or trade your personal information to any third party. There are, however, a limited set of circumstances in which your data may be shared with external parties:

• Payment providers: When you make a deposit or request a withdrawal, the relevant payment details are shared with the payment provider (e.g. JazzCash, Easypaisa, your bank) only to the extent necessary to complete the transaction.
• Identity verification services: If a third-party service is used to assist with CNIC or identity document verification, only the information required for that check is shared, and only for that purpose.
• Fraud prevention and security providers: Anonymised or pseudonymised technical data (such as IP addresses and device fingerprints) may be processed by security partners to detect and prevent fraudulent activity.
• Legal and regulatory requirements: If required by a valid legal process or to protect the safety of users and the integrity of the platform, information may be disclosed to the appropriate authorities.

Any third party that handles data on behalf of 788wni is required to process it in accordance with the purposes described in this policy and to maintain appropriate security standards. They are not permitted to use your data for their own independent purposes.

6. Cookies and Tracking

The 788wni website uses cookies — small text files stored on your device — to make the platform function correctly and to improve your experience. The cookies used fall into the following categories:

• Essential cookies: Required for core functions such as keeping you logged in during a session, maintaining your bet slip across pages and remembering your language or currency preference. The platform cannot function properly without these.
• Security cookies: Used to detect unusual activity patterns, protect against cross-site request forgery (CSRF) and flag suspicious login attempts.
• Analytics cookies: Help us understand how users navigate the platform — which pages are visited most, where users drop off and how the app performs on different devices. This data is aggregated and does not personally identify you.
• Preference cookies: Store settings such as your preferred deposit method or notification preferences so you do not need to re-select them every session.

If you use the 788wni mobile app, similar data collection occurs through app-level analytics rather than browser cookies. You can adjust notification and data permissions through your device settings at any time.

7. Data Retention

We retain your personal data for as long as your account is active. Once you close your account, we retain certain data for a further period as required for the following purposes:

• Transaction records and account history are retained to resolve any outstanding disputes or queries that may arise after account closure.
• Identity verification documents are retained for the period required by our internal anti-fraud and security policies.
• If a self-exclusion was applied to your account, a record is retained to prevent re-registration during the exclusion period.

Data that is no longer required for any of the above purposes is deleted or anonymised so it can no longer be linked back to you personally. We do not keep data longer than necessary and conduct periodic internal reviews of what we hold.

8. Security

788wni takes the security of your personal data seriously. The platform uses industry-standard measures to protect the information it holds, including:

• SSL/TLS encryption for all data transmitted between your device and our servers, whether you are using the website or the mobile app.
• Encrypted storage for sensitive data including identity documents and payment references.
• Access controls that restrict which internal staff can view personal account data, limited to those who genuinely need it to resolve queries or process transactions.
• Automated monitoring for unusual login activity, such as access from unrecognised devices or multiple failed login attempts.

While we maintain strong security practices, no platform can guarantee absolute security. You play an important role too — use a strong, unique password for your 788wni account, enable any available two-factor authentication, and contact support immediately if you suspect your account has been accessed without your permission.

9. Your Rights

As a user of the 788wni platform, you have the following rights with respect to your personal data:

• Right to access: You can request a summary of the personal data we hold about you, including your account details, transaction history and any identity documents on file.
• Right to correction: If any of the personal information we hold is inaccurate or out of date, you can ask us to correct it. Contact support with the specific details you want updated.
• Right to deletion: You may request that we delete your personal data. We will action this where we are not required to retain the data for security, fraud prevention or transaction record purposes.
• Right to restrict processing: If you believe we are processing your data incorrectly, you can ask us to pause processing while the issue is reviewed.
• Right to withdraw consent: Where processing is based on your consent — such as receiving marketing communications — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the 788wni support team with your account details and a clear description of your request. We aim to respond to all data requests within a reasonable timeframe.

10. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in the way the platform operates, the data we collect, or our security and retention practices. When material changes are made, we will notify active users through the platform — via an in-app message, a notification in your account dashboard, or a notice displayed on the website.

The "Last Updated" date at the top of this page will always reflect when the most recent revision was published. We encourage you to review this page periodically. Continued use of the 788wni platform after a policy update constitutes acceptance of the revised terms.